This facilitated online course will focus on anti-discrimination and will include both an introduction to the topic as well as information on how to apply an anti-discrimination analysis. We will cover both the theory and also the practical ways to apply the theory at different levels in society.

This professional development course offers frontline staff of settlement and integration agencies in Alberta’s small centres the knowledge and practical skills required to better manage their multiple roles when serving culturally diverse clients.

This professional development course offers frontline staff of settlement and integration agencies in Alberta’s small centres the knowledge and practical skills required to develop cultural competencies and foster intercultural understanding to better serve culturally diverse newcomers. It provides vital strategies for developing trusting relationships between and among frontline staff and newcomer clients as well as means to reduce communication gaps that can adversely affect newcomers’ settlement and integration prospects.

This professional development course in French offers Francophone frontline staff of settlement and integration agencies the knowledge and practical skills required to better serve Francophone children and youth newcomers with mental health needs.