• Welcome to AAISA's Learning Management System

    Expand your impact with our professional development and resources for frontline settlement workers

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    About Us

    The Alberta Association of Immigrant Serving Agencies (AAISA) is a non-profit umbrella organization representing agencies that provide resettlement, settlement, and integration services to newcomers in the province of Alberta. Since 1980, we have been working to build the sector’s capacity to better serve newcomers by fostering collaboration, professionalization, and member-driven research and policy work.

    Learn more

    Different Modes of Learning

    In Person

    Face to face workshop style course

    Facilitated Online

    Weekly online meetings paired with online quizzes and discussions.

    Self-Paced

    Courses that are available for participants to work at their own pace.

    Land Acknowledgement

    AAISA acknowledges Treaty 7 territory—the traditional and ancestral territory of the Blackfoot Confederacy: Kainai, Piikani and Siksika as well as the Tsuu T’ina Nation and Stoney Nakoda First Nation. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis Homeland. We acknowledge the many First Nations, Métis and Inuit who have lived in and cared for these lands for generations. We are grateful for the traditional Knowledge Keepers and Elders who are still with us today and those who have gone before us. We make this acknowledgement as an act of reconciliation and gratitude to those whose territory we reside on or are visiting.

Available courses

NAAP - NAARs Project

NAAP - NAARs Project

Course modified date: 5 Jan 2023
PayPal
  • Enrolled students: 4
Trauma Informed Care - NAARs Project

Trauma Informed Care - NAARs Project

Course modified date: 5 Jan 2023
  • Enrolled students: 3
Formation sur les violations de la vie privée

Formation sur les violations de la vie privée

Course modified date: 18 Sep 2024
  • Enrolled students: There are no students enrolled in this course.
Privacy Breach/Cyber Security Training

Privacy Breach/Cyber Security Training

Course modified date: 17 Jul 2024
  • Enrolled students: 30
Leveraging AI Technology in Settlement

Leveraging AI Technology in Settlement

Course modified date: 18 Mar 2024
  • Enrolled students: 50
Navigating Integration and Expectations in Resettlement
  • Enrolled students: 36
Mental Health Support Organizational Audit Tool

Mental Health Support Organizational Audit Tool

Course modified date: 10 Jan 2024
  • Enrolled students: There are no students enrolled in this course.
Building Better Boundaries

Building Better Boundaries

Course modified date: 2 May 2024
  • Enrolled students: 34
Having Difficult Conversations/Emotional Resilience and Agility
  • Enrolled students: 43
 Violence sexuelle fondée sur le Genre: Supports et Prevention

L’objectif du cours « Violence sexuelle fondée sur le Genre : Support et Prevention » est de créer une base de connaissance sur la violence fondée sur le Genre et d’élargir la capacité des fournisseurs d’établissement dans le secteur d’immigration à réagir et lutter contre ce genre de violence pour apporter un soutien aux immigrant(e)s et aux réfugié(e)s victimes de violence fondée sur le genre.

  • Enrolled students: 5
Managing Multiple Roles in Alberta's Small Centres
  • Enrolled students: 25
Welcoming Diversity

Welcoming Diversity

Course modified date: 25 Sep 2024
  • Enrolled students: 14
Foundations of Case Management II

Foundations of Case Management II

Course modified date: 25 Sep 2024
  • Enrolled students: 13
Renforcement des capacités organisationnelles à travers une perspective ACS Plus
  • Enrolled students: There are no students enrolled in this course.
Organizational Capacity Building Through a GBA Plus Lens
  • Enrolled students: There are no students enrolled in this course.
An Introduction to Gender-based Analysis (GBA) Plus
  • Enrolled students: 66
Immigration Processes and Mechanics

Immigration Processes and Mechanics

Course modified date: 10 Jun 2024
  • Enrolled students: 54
Foundations of Case Management I

Foundations of Case Management I

Course modified date: 10 Jun 2024
  • Enrolled students: 36
Trauma Informed Care

Trauma Informed Care

Course modified date: 10 Jun 2024
  • Enrolled students: 41
Avoir des conversations difficiles/agilité et résilience émotionnelle
  • Enrolled students: There are no students enrolled in this course.
C’est compliqué

C’est compliqué

Course modified date: 24 May 2024
  • Enrolled students: There are no students enrolled in this course.
Navigation du système de santé mentale et mécanismes de soutien pour les nouveaux arrivants
  • Enrolled students: There are no students enrolled in this course.
It's Complicated

It's Complicated

Course modified date: 2 May 2024
  • Enrolled students: There are no students enrolled in this course.
Mental Health System Navigation

Mental Health System Navigation

Course modified date: 18 Sep 2024
  • Enrolled students: There are no students enrolled in this course.
Understanding Culturally Safe Mental Health and Mental Wellness
  • Enrolled students: 61
Motivational Interviewing - NAARS

Motivational Interviewing - NAARS

Course modified date: 28 May 2024
  • Enrolled students: 11
Trauma Informed Care - NAARS

Trauma Informed Care - NAARS

Course modified date: 17 Jul 2024
  • Enrolled students: 6
Having Difficult Conversations/Emotional Resilience and Agility
  • Enrolled students: There are no students enrolled in this course.
Strengths-based Approach to Settlement Practice

Strengths-based Approach to Settlement Practice

Course modified date: 17 May 2024
  • Enrolled students: 42
Outreach and Community Connections

Outreach and Community Connections

Course modified date: 3 May 2024
  • Enrolled students: 30
Building Better Boundaries

Building Better Boundaries

Course modified date: 2 May 2024
  • Enrolled students: There are no students enrolled in this course.
Motivational Interviewing

Motivational Interviewing

Course modified date: 2 Apr 2024
  • Enrolled students: 24
Introduction to LINC Programming

Introduction to LINC Programming

Course modified date: 30 Jan 2024
  • Enrolled students: There are no students enrolled in this course.
Employment Training for Settlement Workers

Employment Training for Settlement Workers

Course modified date: 23 Feb 2024
  • Enrolled students: There are no students enrolled in this course.
Building Rural Capacity to Support Newcomers

Building Rural Capacity to Support Newcomers

Course modified date: 24 Jan 2024
Violence sexuelle fondée sur le Genre: Supports et Prevention
Immigration Processes and Mechanics

Immigration Processes and Mechanics

Course modified date: 22 Feb 2024
  • Enrolled students: 51
Crisis Intervention for Settlement Practitioners

Crisis Intervention for Settlement Practitioners

Course modified date: 14 Dec 2023
Managing Multiple Roles in Alberta's Small Centre Settlement and Integration Sector

This professional development course offers frontline staff of settlement and integration agencies in Alberta’s small centres the knowledge and practical skills required to better manage their multiple roles when serving culturally diverse clients.

  • Enrolled students: 28
Sexual and Gender Based Violence, Supports and Prevention

The Sexual and Gender-based Violence, Support and Prevention course is a self-paced e-learning that assists service providers in the settlement sector to increase their capacity with an in depth understanding of the issues of gender-based and sexual violence to assist them in responding to and providing supports and preventative measures to survivors.

In this course, participants will become familiar with the root causes of sexualized and gender-based violence, including the prevalence and barriers associated with SGBV. It will examine the various impacts of violence as it relates to various populations through applying an intersectional framework. It also explores SGBV in the context of settlement and the role and responsibility of front-line workers in identifying, responding, and preventing SGBV. It seeks to recognize high-risk factors and challenges in complex cases working with survivors as well as practical strategies in addressing SGBV.

This course also examines the importance of reflections on the part of front-line workers and addressing the ability to recognize one’s one biases, and deconstructing myths associate with SGBV to adapt strength-based approaches in this work. It also recognizes the role of cultural competency and trauma- informed care in service delivery.

  • Enrolled students: 51
Trauma Informed Care

Trauma Informed Care

Course modified date: 2 May 2023
COURSE DESCRIPTION

This 4-part course will help settlement practitioners understand what trauma is and how trauma manifests through behaviours, introduce a trauma-informed approach and strategies to their work, and help practitioners feel empowered and confident to support newcomers in crises.

Participants will become familiar with trauma and its impacts on the settlement, adaptation and integration process.

We will consider how supporting clients experiencing trauma can lead to distress for settlement practitioners and develop tools to support the wellbeing of practitioners.

BROAD LEARNING OBJECTIVES
  1. Develop an understanding of what is trauma, and its impacts on behaviour and the settlement process.
  1. Learn what a trauma-informed care approach is and the importance of it when interacting with clients with lived traumatic experiences.
  1. Learn how to incorporate a trauma-informed care approach into everyday interactions with newcomer clients.
  1. Gain an appreciation for the role settlement practitioners play in supporting clients with lived traumatic experiences.
  1. Understand vicarious trauma and the importance of self-care and mental wellbeing for settlement practitioners.

  • Enrolled students: 35
Trauma Informed Care

Trauma Informed Care

Course modified date: 28 Jun 2023

This 4-part course will help settlement practitioners understand what trauma is and how trauma manifests through behaviours, introduce a trauma-informed approach and strategies to their work, and help practitioners feel empowered and confident to support newcomers in crises. Participants will become familiar with trauma and its impacts on the settlement, adaptation and integration process. We will consider how supporting clients experiencing trauma can lead to distress for settlement practitioners and develop tools to support the wellbeing of practitioners.

Needs Assessment and Action Plan

Needs Assessment and Action Plan

Course modified date: 5 Nov 2024
  • Enrolled students: There are no students enrolled in this course.
Professional Roles and Ethics for Settlement Practitioners
  • Enrolled students: 16
Settlement Transition Process

Settlement Transition Process

Course modified date: 25 Sep 2024
  • Enrolled students: There are no students enrolled in this course.
Settlement 101

Settlement 101

Course modified date: 25 Sep 2024
  • Enrolled students: 42
Basic Counselling in a Cross-cultural Context

Basic Counselling in a Cross-cultural Context

Course modified date: 10 Sep 2024
  • Enrolled students: 48
Settlement 101

Settlement 101

Course modified date: 10 Sep 2024
Professional Roles and Ethics for Settlement Practitioners
  • Enrolled students: 41
Needs Assessment and Action Plan

Needs Assessment and Action Plan

Course modified date: 10 Sep 2024
  • Enrolled students: 62
Settlement Transition Process

Settlement Transition Process

Course modified date: 10 Sep 2024
  • Enrolled students: 35
What Lies Beneath: Psychosocial Health Needs of Refugees